Nifflas' Support Forum

Released Games => Saira => Topic started by: Tssha on February 09, 2010, 14:56:23

Title: Can't unlock Saira (GamersGate)
Post by: Tssha on February 09, 2010, 14:56:23

I purchased this game through GamersGate and I can't manage to unlock it.  I've got the serial, and in the name field I've entered my own name, but that doesn't seem to work.  I can't think of what else might need to go in the name field...I've tried a few things, but nothing that works.

I'm doing this through settings.exe in the main game folder.  I'm using the non-portable version downloaded from GamersGate.  I'm using the latest version (1.1.1).

How the heck do I unlock this game?

Thanks in advance for any and all replies!

Title: Re: Can't unlock Saira (GamersGate)
Post by: googoogjoob on February 09, 2010, 17:30:07

I'm pretty sure the name field is irrelevant to the serial code.

Are you sure you're entering the serial right? Are you running settings.exe as an administrator?

(It's probably something silly like these.)

Title: Re: Can't unlock Saira (GamersGate)
Post by: PizzaBoy on February 09, 2010, 17:39:39

How many digits is your code?

Title: Re: Can't unlock Saira (GamersGate)
Post by: Tssha on February 09, 2010, 18:24:06

Six digits, and I'm definitely running it as administrator.  UAC is most definitely off, and I didn't even install it to the program files directory in the first place.

The Ok button never seems to activate, and clicking it does nothing.  The only button I can click is Cancel.

Title: Re: Can't unlock Saira (GamersGate)
Post by: PONTO on February 09, 2010, 18:29:44

I think it is supposed to have 8 digits. I remember there being a similar problem a while ago. Try introducing two zeros at the beginning of the code. :)

Title: Re: Can't unlock Saira (GamersGate)
Post by: Tssha on February 09, 2010, 18:38:29

Bingo!  That did it!  Thanks a ton PONTO. :^^:

And, while I'm here, I might as well say that I got this game right away when I saw it.  I loved Knytt, and I'm loving Saira so far.  Your advice came just in the nick of time, as I'd finished the demo part just before you replied.  Crazy timing that, but I'm very grateful. ;)

Title: Re: Can't unlock Saira (GamersGate)
Post by: PONTO on February 09, 2010, 18:42:37

Glad to help. :)

Title: Re: Can't unlock Saira (GamersGate)
Post by: Nifflas on February 11, 2010, 14:38:42

Thanks for letting me know! I'll contact GamersGate